By browsing or purchasing items on this website ' www.downbikes.com ', ' downbikes.com ', you understand and agree to the following terms and conditions, together with our privacy policy. If you disagree with any part of these terms and conditions, please do not use or purchase anything from our website.
The term 'www.downbikes.com, downbikes.com' or 'down bikes' or 'us' or 'we' also refers to the owner of the company/website Top Notch Rides LLC. The term 'you' or 'your' refers to the customer or buyer or purchaser or user or viewer of our website.
The use of this website is subject to the following terms and conditions:
By purchasing a bicycle (also also referred to as bike) from us, you understand and agree that, your cruiser bicycle is custom made and will be sold with no warranty, the bicycle may include air ride suspension & may be adjustable which can make the frame hit the ground and is sold As-Is No Warranty. It may take anywhere from 1-4 weeks for your bicycle to be built. All bikes come with down bikes emblems/decals on them. Your bicycle is meant for cruising only. It is not designed for stunt riding, racing, off-road use, jumping, hopping. Downbikes.com & it's makers & it's owners will not be held responsible in any way whatsoever for any injury or damage to property of any sort. Ride at your own risk. Buyer takes full responsibility for the bike, his/hers/or others actions & operations of the bike.
Your purchase from us may show on your credit card statement as Top Notch Rides LLC or TOPNOTCHRID or PAYPAL*TOPNOTCHRID .
Return Policy: Bikes are custom built for you and we do not allow returns on our Down Bikes once they have been shipped.
We take pride in our work and customer service, if problem may occur please feel free to contact us.
Shipping Policy: We ship to U.S. only, no P.O. Boxes or APO or FPO addresses. We do not ship to any other countries at this time. Depending on destination, shipping will take anywhere from 1 to 7 days to arrive after bike is built, tested, packed and shipped out. All bikes are shipped with signature service and must be signed for. We pack our bikes safely with wrap and styrofoam padding. If for some reason there was major damage from shipping, all damage claims must be made within 48 hours from arrival receipt of the your bike. Pictures and other information will be needed to file a claim.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Down Bikes air suspension bicycles are patent pending and legal actions will be taken.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements, for which we shall not be liable.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You also understand that the terms and conditions may change at anytime and you are responsible to keep up to date with the terms and conditions.
Privacy Policy, we respect your privacy!
Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!
Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to.
We may collect visitor's contact information such as ip address, email address, etc.. which may be used for us to send orders and information about our company to you our customers. We do not sell or release any of our customer data to anyone. Legal disclaimer, customer information may be released in the event of legal court order or other legal process.
If you have any questions, please feel free e-mail us.

